Download the Free Rewards App.
Earn $1 for every $10 you spend!
|
|
|---|
Sign up to our free Rewards program and enjoy:
VIP members can also sync their membership to the app, which means one less card to carry in your wallet.
^At participating stores only. Excludes the Ryde Eastwood Leagues Club store. Terms and conditions do apply.
For the full list of benefits and restrictions, please read the terms and conditions below.
Want the VIP treatment?
Sign up to the VIP Club.
Get buy one, get one free coffees, free coffee upsizes and more all year round.^
Become a member of the Club within the Club!
Enjoy all the benefits of the Rewards App, plus:
Our top VIP members save over $800 a year! What are you waiting for?
Join today!
Choose your membership
please read the terms and conditions below.
NSW Swipe and Win permit LTPM/18/03626.
Frequently Asked Questions
Yes, please download our Rewards App (for free!) and register your rewards account, then visit the VIP Portal to purchase your VIP Club membership.
If you are already a VIP, please download our app and Sign In using the email and password registered on your membership account. This will then sync your VIP membership to your app for you.
Now when you scan your Rewards App barcode you will receive your VIP discount on your beverage along with points from the additional items you’ve purchased.
Yes, your points have a 90-day life span. However, the 90 days restarts each time you visit The Coffee Club. If you visit once or more every 3 months your points won’t expire.
Please ask our friendly team for your receipt print out and send a picture of it to our support team. This will allow the team to make the correct manual adjustment of points and assist you with your membership if necessary.
Registration is necessary to join The Coffee Club loyalty because you need an email address to login. This will become your unique user ID for your account. Should you opt in to receive email notifications, we’ll also let you know when exciting new things are coming up that we think you might like!
Within the Rewards App settings please use the Update Account details section. If you need to change your email address, please notify our support team as they will need to manually update this for you.
Please contact us via our Contact Us page here, email vip@coffeeclub.com.au or phone 1800 975 005 Mon-Fri 8:30am-5pm AEST. We’ll do our very best to help and have you back to enjoying your visits in no time!
Subscribing to the VIP Club online means your membership will renew automatically. This can be switched off at any time prior to the next renewal payment being processed.
Visit the VIP Portal in your Rewards App or via The Coffee Club website. Once signed in click Update Payment Details, here you can + Add Payment Method, Update Plan or Cancel Plan.
No, VIP benefits are currently unavailable on public holidays. However please continue to scan your rewards app to earn and redeem rewards on these days!